1. GENERAL INFORMATION

1.1. What is Linguae?
Linguae offers professional online translation and proofreading services, which are realized by humans. Our translations are of high quality, realized quickly
and available for low costs. We connect customers from all over the world with the translation skills of thousands of freelance translators worldwide.

1.2. Who can use Linguae?
Our aim is to satisfy companies of any size and anybody that needs professional translations or reviews.

2. HOW TO BECOME AN AFFILIATE

2.1. How do I register as an affiliate?
The process is very simple. Just complete the affiliate registration form of Linguae. Therefore you have to choose between two account types: "natural and physical” persons or "legal and moral" ones. In case of being a natural person, you should enter your personal information such as: user name, country or email address.
In case of being a legal entity, you have to add a little more data: the EU VAT number (only if you are a European company) and the name of your company.

2.2. How can I earn money as an affiliate?
The linguae affiliate program allows publishers to drive revenue by generating new clients and translation or proofreading orders to Linguae.
As linguae affiliate you get a commission based payment. You will earn 5% of the revenue generated by the client(s), that has/have been provided by the affiliate, during the 48 month from the registration date of the client.

2.3. Can I see how my delivered leads are performing?
Yes, entering your personal linguae affiliate account and then the statistic section, you will find all information about your leads: Registrations, jobs and most important for you: generated revenue.

3. ABOUT OUR TRANSLATION AND PROOFREADING SERVICES

3.1. Why should a client use Linguae?
Linguae offers great translation services made directly by professional human translators. According to that, our translators are backed by degrees,
university degrees and by extensive professional experience. Our services are of high quality, fast, 24/7 and available for fair prices.

3.2. What kind of documents can be translated?
LIinguae offers a solid translation service for all types of documents like pdf, doc, docx or txt. If your document has a lot of content, or you need a
translation urgently, you can use our split function for free.

3.3. What is the “split function”?
Our Split function has been created especially for big documents and "urgencies". Using this function your document will be divided in different parts,
which will be translated in parallel by two or more of our translators.

3.4. How does the professional translation service work?
Just enter our website for translation services, register and follow three steps:
    1. Choose source and target language.
    2. Upload your document.
    3. Choose the type of service.
To finish the process you only have to realize the payment.

3.5. Which types of services do you provide?
Linguae offers three types of services:
  1. Translation
  2. Proofreading (review)
  3. Translation plus Proofreading

3.5.1. What is the translation service?
This is the general or standard translation of a document.

3.5.2. What is the proofreading service?
This process does not include the translation of the document, but only the comprehensive review and correction of errors in the document.

3.5.3. What is the translation plus proofreading (review) service?
This is the general or standard translation service provided by a translator of our community and afterwards proofreading (review) by another
translator of our community.

4. ADVANTAGES OF OUR TRANSLATION SERVICE

4.1. Why should a client use Linguae instead of a freelance translator?
Linguae has significant advantages in comparison to work directly with freelance translators.
Let’s see why:
  a) All our translators have to pass a selection process. We check their language certificates and evaluate the professional experience of
      each translator.
  b) The translation quality is reviewed after each completed project in order to assess our translators and work on our network quality permanently.
  c) You can talk and send messages to your translator, using your own private panel that Linguae enables to its clients and translators.
  d) Our translators have a full and long-term commitment with us which is backed by incentives that ensure their good work.
  e) In our hands, your documents will be translated quickly. From the moment the translator starts working on your document,
       you will be able to check the time he/she needs to complete the job.

5. PROCESS OF OUR TRANSLATION SERVICE

5.1. Who will translate tdocument?
The translation will be done by translators from around the world who are thoroughly chosen according to language certifications and professional
experience.

5.2. When will the translation be finished?
Once the document is assigned to one of our translators, you can see on your panel the time needed to complete the translation.

5.3. How can I communicate with the translator?
Once your document is completely translated by the translator, you can write him/her from your account, using the private panel. You can ask for
changes, comment the translation or consult the translator of your document.

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